Exploring the specificities of online luxury brand communities: An ingratiation theory perspective

Marina Leban, Ben Voyer

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

Abstract

This study draws from ingratiation theory to investigate the specificity of online luxury brand communities, using an observational netnography. We analyze and discuss the diverging strategies held by low and high power community members, and the role played by flattery in maintaining and gaining status in the community.
Original languageEnglish
Title of host publicationAdvances in Consumer Research
EditorsKristin Diehl, Carolyn Yoon, Duluth
Pages379-383
Number of pages5
Volume43
Publication statusPublished - 2015

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